# Privacy Policy
**Last Updated: July 1, 2026**
Welcome to GW Doll (referred to as "the Site", "we", "us", or "our"). We operate the website https://gwdoll.shop. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site.
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### 1. AGE RESTRICTION & ADULT CONTENT POLICY
Our Site and products are strictly intended for individuals who are at least 18 years of age (or 21 years of age in jurisdictions where the age of majority is 21). We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete it immediately.
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### 2. INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
* **Identity & Contact Data:** Name, billing address, shipping address, email address (**info@gwdoll.shop**), and phone number.
* **Payment Information:** We use secure, encrypted third-party payment gateways (such as credit card processors). We do not store or collect your complete payment card details on our servers.
* **Order & Communication History:** Details of the products you purchased and records of your interactions with our customer service (e.g., via email or WhatsApp).
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### 3. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
* Communicate with you and provide customer support;
* Screen our orders for potential risk or fraud; and
* Provide you with information or advertising relating to our products or services, in accordance with the preferences you have shared with us.
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### 4. DISCREET PACKAGING & PRIVACY PROTECTION
We understand the sensitive nature of our products. All personal data related to your order is strictly confidential.
* Your shipping information is used solely to deliver your package.
* We guarantee **100% discreet packaging**. The outside of the shipping box will not contain any adult content keywords, descriptions, or branding related to sex dolls.
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### 5. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use **BigCommerce** to power our online store.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
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### 6. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
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### 7. YOUR RIGHTS (GDPR / CCPA COMPLIANCE)
Depending on your location (such as the European Union or California), you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
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### 8. CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
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### 9. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at **info@gwdoll.shop**.